Pop-up shops are a great way to introduce your products to new customers. They’re a low-investment business strategy for engaging loyal customers, boosting brand awareness, and gaining valuable customer feedback without committing to a physical store.
But coming up with pop-up shop ideas and launching them isn’t straightforward. There are hundreds of moving parts: choosing a venue, promoting your shop, and evaluating its success, to name a few.
Sure, there are best practices for running a pop-up shop, but learning from others who’ve hosted a successful pop-up experience can be helpful as you launch your own. Check out this list of 21 creative pop-up shop ideas for new entrepreneurs and veteran retailers alike.
What is a pop-up shop?
A pop-up shop is a temporary in-person retail activation. It allows your customers to interact directly with your products and brand, creating a connection that online platforms often can’t replicate. Pop-up shops can be an effective strategy for engaging with potential and existing customers in real life while boosting sales at the same time.
Why launch a pop-up shop?
There are many reasons why you might consider launching a pop-up shop for your brand:
- Connect with your customers in person. Nothing quite replaces the face-to-face customer relationship. Pop-up shops let you meet and get to know your customers, and fans can put a face with the name through a tangible brand experience.
- Test new avenues for your brand. Launching a pop-up shop can help you validate demand before investing in something like a new product line or targeting a new audience. Pop-up shops also let you test pricing, product bundles, and merchandising ideas.
- Build brand buzz. Pop-up shops employ two powerful levers for your business: scarcity and word-of-mouth marketing. The temporary nature of a pop-up encourages customers to stop by and shop. Market the pop-up at both the start and end dates to enhance the feeling of scarcity.
- Create and curate content. Pop-up shops can also double as content creation studios, where customers take photos and share content about your products. This user-generated content and referral marketing can build valuable buzz for otherwise “intangible” small businesses.
21 successful pop-up shop ideas
- Invite special guests
- Collaborate with other brands
- Offer exclusive discounts
- Hosts contests and events
- Offer complimentary products or services
- Give product demonstrations
- Think about mobility
- Hand out free samples
- Promote exclusive releases
- Offer product customization
- Use interactive elements
- Incorporate new product reviews
- Add charitable tie-ins
- Invite pets
- Host seasonal pop-ups
- Include virtual reality experiences
- Focus on resales
- Remove the checkout line
- Host themed pop-ups
- Make the event time-sensitive
- Provide photo opportunities
1. Invite special guests
Special guests like designers, influencers, and experts can bring in customers who want a chance to meet them.
If you have special brand ambassadors or a relationship with the designer of some of the products you sell, host a pop-up around their attendance and encourage them to share your shop with their audience. This can bring in customers outside your typical demographic.
ByFossdal, a Danish jewelry brand, uses this tactic for its pop-up shops. Recent special guests include Instagram knit designers @libe.kbh and @sofieandiris.
2. Collaborate with other brands
Collaborating with other brands for your pop-up shop expands your reach while saving on costs. But before collaborating, ensure your brand partners align with your goals and values and that your audiences are compatible.
FOLKDAYS, for example, has regular pop-up shop collaborations. Its FOLKDAYS & Friends Pop-up Shop series visits a new location each month, highlighting artisans and fellow small brands along the way.
Sustainable fashion brand Kūla also partnered with a local ceramics maker and a coffee shop for a weekend pop-up—sort of a shop-within-a-shop experience.
3. Offer exclusive discounts
Your pop-up shop may offer exclusive discounts and sales that are available only to physical attendees. This could increase the draw to bring in more customers and make those customers feel special.
For example, sustainable athleisure brand Girlfriend Collective held a pop-up sample sale at one of its LA warehouses. Shoppers could enjoy massive discounts during the event.
📌Pro tip: Retail associates don’t have to remember discount codes or manually add them to every pop-up order. Use Shopify POS’ discount feature to do this automatically. You can even configure them to be time-sensitive, like only applying the discount to the first 50 orders, for example.
4. Host contests and events
Hold contests or raffles to encourage customers to visit, and have them enter via social media to spread the word about your pop-up event. Reward winners with free products, limited-time merchandise, or a special shout-out on your social media channels.
Better yet, host a social media contest and announce the winner on the last day of your pop-up. This could encourage customers to return multiple times. People could gain one entry when they visit your pop-up and share a photo using the event-themed hashtag on social media.
5. Offer complementary products or services
Alongside your products, offer complementary services that make your pop-up shop customers feel special. For example, if you sell cosmetics, offer free application services by makeup artists.
Women’s fashion brand Key Black has pop-up shops in different locations in New Zealand. At one of its pop-up locations, the brand offers complementary styling services for shoppers, helping them find the perfect product.
6. Give product demos
If your business sells products that require extra education, consider hosting a product demo at your pop-up shop. You can also ask existing customers to demo your products and explain their use cases, which can double as user-generated content.
7. Think about mobility
Like food trucks for restaurants, pop-up stores make retailers uniquely mobile in a way neither a brick-and-mortar location nor an ecommerce store can provide. Consider hosting your pop-up shop experience in a truck or trailer so you can visit different parts of your city.
Pop-up shops go where the shoppers are, so luxury brand Dolce & Gabbana set up a traveling pop-up shop in the Hamptons. The luxury pop-up offered summer clothes for men, women, and children and cultural activities as a nod to the brand’s Italian roots.
For July, The Sicilian Cart was available to Hamptons locals and visitors as a shopping and cultural experience. It was designed to completely immerse consumers in the Italian island's history through images and historical symbols.
8. Hand out free samples
Free samples, whether food, cosmetics, or other consumables, can spur valuable impulse purchases. Attract customers to your pop-up shop with complementary products that build trust and encourage them to buy more.
Log free samples for each order you ring up on Shopify POS to track what happens post-sample while also keeping accurate inventory levels.
The beauty of Shopify is that every piece of information you have on a product, customer, or order is unified in one place. For example, if someone bought a dress and got a free t-shirt at your pop-up store, you can consult your POS system to see:
- If they responded positively to your feedback survey
- Whether the customer bought another t-shirt through your online store
- Inventory levels across fulfillment centers for the t-shirt you gave away for free
9. Promote exclusive releases
Save new product releases or launches for your pop-up shop. This will increase demand for your pop-up and make attendees feel special and appreciated.
Danger Factory, for example, strategically sells low-stock items only at events—you won’t find its popular or nearly out-of-stock pieces on its website. These events drive a sense of urgency, as the brand says about the products available at pop-ups: “Some of which we can bring back with reissues, but probably not, we have too many new ones that need to come out.”
10. Offer product customization
Consider making your shop an opportunity for customers to customize your products to their liking. Not only will this differentiate your pop-up from your regular product offerings, but it will also incentivize customers to share their custom products on social media, thus promoting your pop-up.
11. Use interactive elements
When done right, pop-up shops can be playgrounds for consumers. Ecommerce stores don’t give customers the chance to touch, feel, and experience products. Leverage your pop-up shop so customers can interact with your brand, learn more about your products, and have a little fun.
Take Monday Swimwear, for example, which launched a pop-up store in LA. It allowed customers to work with a Fit Specialist—a retail associate who can help find the best swimwear for their bodies.
Monday Swimwear’s team expected the interactive pop-up to attract customers who were familiar with the brand. But, 60% of sales came from new customers—a profitable segment of people who also spent 8% more than existing customers, on average.
“We had a large number of new customers,” says Ahna Tillmanns, director of operations at Monday Swimwear. “Out of all the transactions processed at our pop-up, the majority are new to the brand, which is a testament to how great in-person experiences are for net-new acquisition.”
12. Incorporate new product previews
Not ready to release new iterations of your product? Let your pop-up shop be a place to preview or explain upcoming releases to customers. They can still shop your current products and get a sneak peek of what’s to come.
13. Add charitable tie-ins
Use the buzz generated by your pop-up to benefit charities that align with your brand values. Donate a portion of your proceeds to a nonprofit, co-brand your merch, or offer to collaborate with an organization so they can leverage your audience and attract foot traffic to raise awareness of their cause.
14. Invite pets
People love their pets, and many would love to be able to take them shopping. Pure Paws Dog Bakery hosted a holiday pop-up while maintaining its permanent physical location. It aimed to boost sales and capture foot traffic from holiday shoppers.
15. Host seasonal pop-ups
Pop-ups are temporary by nature, so they’re the perfect avenue for timely seasonal events. You might host a seasonal pop-up based on holidays, seasons, events, and other timely occasions.
FIELD + SUPPLY plans holiday pop-up shops every year. This tradition lets customers anticipate and include FIELD + SUPPLY events in their holiday shopping plans, knowing they'll find stuff they can't get in stores.
16. Include virtual reality experiences
Virtual reality (VR) has been around for some time, but its constant innovation is what keeps it exciting for customers. VR can be a great way to enhance your pop-up shop idea and get people even more excited about it.
Virtual fitting rooms are great, especially if you don’t have space for physical fitting rooms or inventory. You might also consider contactless pay, self-checkout on mobile, digital showrooms, or AR experiences such as branded photo filters.
17. Focus on resales
Reselling items is a profitable business idea, and you can leverage pop-up shop events to support this form of business. For example, PopUp Kids Consign + Shop sells new and used children’s clothing. The brand regularly hosts pop-up events in Washington and posts dates on its Shopify store.
18. Remove the checkout line
Many retailers need help finding a place for checkout at a pop-up. Would you be surprised that you don’t need a designated checkout area anywhere?
Point-of-sale (POS) systems have evolved to be incredibly mobile using your existing technology. For example, Shopify’s Tap to Pay feature can turn your smartphone into a mobile POS system. Retrieve product information, ring up orders, and take contactless payments from anywhere in the pop-up—without ushering customers toward a long checkout line.
Clothing brand Unfinished Legacy uses this feature to manage its highly anticipated pop-ups. People can see how the retailer screen prints its apparel—a type of experiential retail that lets customers see how its products are made behind the scenes.
The best part? Unfinished Legacy doesn’t have a traditional POS system—just their smartphones and the Shopify POS app.
“We all have our iPhone with us all the time anyway, so it makes things easier when we can just bring our phone with us to the pop-up and be good to go,” says Mike Esiobu, marketing manager at Unfinished Legacy. “I can walk around and interact with people; if they want to make a purchase, I can do it right then and there from my iPhone.”
19. Host themed stores
While a permanent brick-and-mortar shop may not be the place to go all out on a specific theme, a pop-up shop is the perfect avenue.
You can hone in on a single product or collection, choose a seasonal theme like summer or holiday, or stick to a specific color. Whatever the theme, get creative and bring it to life.
20. Make the event time-sensitive
Due to their temporary nature, pop-up shops are inherently time-sensitive, so they’re a perfect avenue for running limited promotions and timely sales. You might do a holiday-themed pop-up in December, a summer pop-up in June, or a themed pop-up based around an event.
The Baltimore Ravens, for example, is an NFL team that uses a temporary retail space to host a time-sensitive pop-up. It opens at the team’s stadium only during the playoffs, so fans must get in while they can—especially because a playoff run isn’t necessarily guaranteed.
21. Provide photo opportunities
Creating content for social media and encouraging in-store visitors to share memorable experiences with friends are two of the biggest challenges retailers face. Offering photo opportunities at your pop-up solves both in a cost-effective way.
For example, you could:
- Create a backdrop with your brand’s hashtag
- Let customers scan a QR code to use your branded AR filter
- Hire a photo booth and add your store’s logo, website, and address to the print-out photo template
Use these pop-up shop examples to inspire yours
Pop-up shops provide unique ways to connect with your customers, bring tangibility to your brand, and generate buzz around campaigns, new products, or other causes. The benefits of a pop-up store far outweigh the low investment required to launch one.
Use the examples above to launch your next pop-up shop, expand your brand’s reach, and bring your small business idea to more customers.
Read more
- What Is Inventory Management? How to Manage and Improve Stock Flow
- 8 Ways a Pop-Up Store Can Boost Revenue and Build Buzz for Your Brand
- Experiential Retail 101: How to Host In-Store Events Your Shoppers Love
- Retail Partnerships: How to Collaborate with Other Stores (+ 9 Examples)
- Social Media Marketing Strategy for Your Retail Store
- Retail Holiday Shopping Calendar: Every Date to Know (2023)
- The Science of Free Samples: How Freebies Keep Customers Coming Back For More
- Shop-in-Shop: How to Capture Existing Foot Traffic with a Pop-In Shop
- Craft Fairs and Art Shows 101: Sell Products In-Person
- Small Storefront, Big Impact: Distinguish Your Brand with a Pop-Up Store at Expos
Pop-up shop ideas FAQ
Do you need a license for a pop-up shop?
Whether you’ll need a license for your pop-up depends on where you’re hosting it and what you’re selling. You might need a seller’s permit and business insurance (that includes public liability).
How to make your pop-up stand out?
To make your pop-up shop stand out, try these ideas:
- Invite influencers that your target audience follows
- Show your products in their natural setting
- Invite pets to join
- Make it seasonal
- Offer exclusive in-store discounts
- Include VR experiences
- Hand out free samples
- Host a contest or giveaway
- Support charitable causes
- Focus on resales
How to stage a pop-up shop?
Here are some ways to stage a pop-up shop:
- Offer free samples
- Partner with other retailers
- Host a holiday-themed pop-up
- Invite influencers to attend
- Create a photo wall
- Invite pets
- Host product demonstrations
- Offer exclusive discounts
- Remove the checkout queues
What is an example of a pop-up shop?
An example of a pop-up shop is Warby Parker. Warby Parker started online and then tested physical retail with pop-up shops. The pop-up shops were successful, and now it has many permanent retail stores across the US.
How many items should you have at a pop-up shop?
The number of items you should have at a pop-up shop depends on many factors, including the size of the space, how much inventory you can transport at a time, the duration of the pop-up, and expected sales velocity. Having your entire product catalog or warehouse at a pop-up shop is unnecessary.